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Your ConsultSTAT-Refer Video Tutorials
This video series demonstrates how converting phone and fax communications to online communication inside your Portal increases staff performance and practice productivity. It also teaches you how to operate the Portal from the perspectives of referring HCP, consultant and consultant's staff. Each video builds on its predecessor, so please watch videos in numerical sequence. This is the best way to prepare for your live, interactive demo of a ConsultSTAT-Refer Portal!
Get Started Right Away With the Demos
Each video illustrates one unique communication workflow component
[Click/tap on an image to watch a tutorial]
1. Portal Registration
Duration: 1m 33s
How a referring health care provider registers as a member of the consultant's portal.
2. Online Referral Request
Duration: 2m 22s
How the referring HCP's staff requests and how the consultant's staff schedules an office consultation.
3. Handling Faxed Referrals
Duration: 1m 33s
How the consultant's staff converts a faxed consultation request to an online request.
4. Online eConfer Request
Duration: 2m 14s
How the referring HCP's staff requests and how the consultant's staff schedules an eConfer.
5. Referral Request Triage
Duration: 5m 49s
How the consultant's staff triage referral requests.
6. Appointment Changes
Duration: 5m 7s
How the consultant's staff reschedule or cancel an office consult or an eConfer.
7. Consult: No Follow-up Visit Required
Duration: 3m 27s
The post-consult communication thread when no follow-up visit is required.
8. Consult: Follow-up Visit Required
Duration: 2m 10s
The post-consult communication thread when a follow-up visit is required.
9. Consult: Test or Procedure Required
Duration: 2m 15s
The post-consult communication thread when a test or procedure is required.
10. eConfer
Duration: 4m 42s
How the consultant conducts an eConfer with the referring HCP and the resulting post-eConfer communication thread.
11. Post-Consult & Post-eConfer Discussions
Duration: 3m 59s
How the consultant dialogues with and mentors the referring HCP dialogue after the consult or eConfer.
13. Consultant's Daily Workflow
Duration: 2m 25s
How the tab-based system streamlines and simplifies the consultant's workflow.
14. Consultant Staff's Daily Workflow
Duration: 10m
How the tab-based system streamlines and simplifies the consultant staff's workflow.
15. Referring HCP Staff's Daily Workflow
Duration: 1m 57s
How the tab-based system streamlines and simplifies the referring HCP staff's workflow.
16. Consult: Tests and Follow-up Visit Required
Duration: 2m
The post-consult communication thread when tests or procedures and a follow-up visit are required.
17. Consult: Complex Patient Dispositions Required
Duration: 5m 35s
The post-consult communication thread when multiple types of patient dispositions are required.
18. Consultant-Staff Dialogues
Duration: 4m 1s
How the consultant gives instructions to staff while dialoguing with the referring HCP.
19. Consultant-Staff Communication
Duration: 3m 41s
How staff "intercom" the consultant; how the consultant "intercoms" staff.
20. Customizing the Portal
Duration: 1m 52s
How the consultant adds offices and staff and customizes instructions for referring HCPs.
21. Portal Metrics
Duration: 1m 52s
How the portal automatically generates staff performance and productivity metrics.
23. Summary of Portal Communication Modalities
Duration: 4m 32s
Summary in graphical form of how the consultant's office schedules and fulfills referral appointments; how the consultant provides advice to a referring HCP; how the consultant broadcasts educational or marketing information to referring HCPs.
Reserved for Consultants: After you complete the videos, sign up for a live, interactive demo!
We invite specialist health care providers who want to communicate with colleagues to take a hands-on test drive of a ConsultSTAT-Refer Portal, as well as CS-Marketer Video Web Page Builder tool, which is part of our expanding marketing suite for CS-Refer+ subscribers. Download our bonus White Paper: Effortlessly Boost Your Income with ConsultSTAT. Your registration link for a live, interactive Portal demo is inside the White Paper.
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